Joey Griffin Kia is proud to be an automotive leader in Eastern North Carolina. Since opening our doors we have kept a firm commitment to our customers, striving to provide the best car buying experience there is. Customer satisfaction is our highest priority and our staff is committed to achieving this goal in every aspect of our business.
Our innovative Sales department is looking for collaborative customer focused individuals (Information Specialist) that embody our dedication to delivering a best in class customer experience. Individuals with customer service experience, whom may or may not have automotive sales experience, looking for an opportunity to grow and develop their career should apply here!
Monthly guaranteed salary + bonuses
Industry-leading paid
training program
Mentorship and coaching
Collaborative environment Health, dental and vision insurance available Flexible work schedule
Paid vacation Free Saturday lunches
Commitment to family lifestyle,
always closed on Sunday
Enhance the customer buying process by performing high-quality, professional and knowledgeable presentation and demonstration of vehicles.
Prepare and present vehicles for
demostration of the latest technology Supply the customer with the
features, the functions and the
benefits of the vehicle.
Build rapport with customers
Use CRM (customer relationship
management) tool to effectively
track all customer interactions.
Follow up with customers by way of email, text or phone call
Must have a valid drivers license
Previous hospitality, education, retail sales or customer service
experience is a plus
Enthusiasm and energy
throughout the workday
Outgoing and friendly attitude especially while handling objections
Strong interpersonal and
communication skills in person
and over the phone
Ability to focus on the needs of
customers to enhance dealership and customer satisfaction
Eagerness to learn dealership’s best practices and advance
customer service skills
Readiness to hit the ground running by learning new products in and out
For consideration please submit your resume via email to our Sales Manager Thomas Stokes at tstokes731@yahoo.com
As published in The Rocky Mount Telegram